Forgot Password

Please follow below steps to reset your password:

1. Click "Forgot Password" on the login page.

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2. You may reset your password by phone or email.

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3. Reset your password by phone:

A. Fill in the phone number which you used to register your account

B. Then, click on “Send Code” button

C. Fill in the verification code sent by the T&T online shop into the "SMS Code” box

D. Fill in a new password

E. Fill in the new password again to confirm password

F. Click the "Set a New Password" button to reset your password

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4. Reset your password by email

A. Fill in the email address you used to register your account

B. Click the "Reset My Password" button

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C. Login to your email account, look for the email with subject "Password Reset" sent by shoponline@tntsupermarket.com, and then click the "Set a New Password" link in the mail body. If you can't find the email, please click "here" for help.

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D. After clicking the "Set a New Password" link, it will direct you to a new page as below. You will need to fill in the "New Password" and "Confirm Password” boxes, and then click the "Set a New Password" button to reset your password.

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